At star ph, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player on the star-ph.app platform. We are committed to handling your information with transparency and care.
Registration details, KYC documents, transaction records, and platform usage data collected to operate star ph securely.
256-bit SSL encryption, access controls, and regular security audits keep your star ph data safe from unauthorized access.
Access, correct, or request deletion of your personal data at any time by contacting the star ph support team.
Star PH does not sell your personal data to third parties. Your information is used solely to operate and improve the platform.
This Privacy Policy ("Policy") describes how Star PH ("star ph," "we," "us," or "our"), the operator of the online gaming platform at star-ph.app, collects, uses, stores, shares, and protects the personal information of players and visitors ("you" or "your") who access or use our platform.
Star PH is committed to protecting the privacy and personal data of all users in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations. This Policy applies to all personal data collected through the star ph website, mobile platform, customer support channels, and any other services we provide.
By registering an account on star ph or by continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the star ph platform.
Plain Language Summary: We collect your data to run the star ph platform, verify your identity, process your transactions, and keep your account secure. We do not sell your data. You have the right to access, correct, and request deletion of your personal information at any time.
For the purposes of the Data Privacy Act of 2012 and this Policy, the data controller responsible for your personal information is the operator of the star ph platform at star-ph.app. As data controller, star ph determines the purposes and means by which your personal data is processed.
If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our Data Protection Officer (DPO) through the contact details provided in Section 15 of this Policy. Star PH has designated a DPO to oversee compliance with applicable data protection laws and to serve as your point of contact for all privacy-related matters.
Data Protection Officer: Star PH has appointed a dedicated Data Protection Officer in compliance with the requirements of the National Privacy Commission (NPC) of the Philippines. You may reach our DPO at [email protected] with the subject line "DPO Inquiry."
Star PH collects the following categories of personal data from players and platform visitors. We only collect data that is necessary, relevant, and proportionate to the purposes described in this Policy.
When you create a star ph account, we collect:
To comply with Philippine anti-money laundering regulations and to verify your identity, we may collect:
When you make deposits or withdrawals on star ph, we collect:
| Data Category | Examples | Required? |
|---|---|---|
| Registration | Name, email, date of birth, mobile number | Mandatory |
| KYC / Identity | Government ID, proof of address, selfie | Mandatory (for withdrawals) |
| Financial | Deposit/withdrawal records, payment method name | Mandatory |
| Gaming Activity | Game history, wager amounts, session data | Automatic |
| Technical / Device | IP address, browser type, device ID | Automatic |
| Communications | Support chat logs, email records | When applicable |
Star PH collects personal data through the following means:
The majority of personal data we hold is provided directly by you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or update your account settings on star ph.
When you access and use the star ph platform, certain technical data is collected automatically through cookies, server logs, and similar tracking technologies. This includes your IP address, device information, session duration, and navigation behavior within the platform. See Section 8 for more details on our use of cookies.
In some cases, star ph may receive personal data from trusted third-party service providers who assist in the operation of the platform, including:
All third-party providers who share data with star ph are contractually required to handle that data in accordance with applicable Philippine data protection laws.
Star PH uses your personal data for the following purposes:
No Profiling for Third-Party Advertising: Star PH does not use your personal data to build advertising profiles for sale to third-party marketers. Any profiling we conduct is limited to improving your experience on the star ph platform and administering responsible gaming obligations.
Under the Data Privacy Act of 2012, star ph processes your personal data on the following legal bases:
Star PH does not sell, rent, or trade your personal data to third parties. We may share your personal data only in the following limited circumstances:
We share personal data with trusted third-party service providers who assist in the operation of the star ph platform, including payment processors, KYC verification providers, IT infrastructure providers, fraud detection services, and customer support platform providers. All such providers are bound by data processing agreements that require them to process your data only on our instructions and in compliance with applicable law.
Star PH may disclose personal data to Philippine government agencies, law enforcement authorities, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), or other regulatory bodies where required to do so by law, court order, or regulatory directive. We will only disclose the minimum data necessary to satisfy the legal requirement.
In the event of a merger, acquisition, restructuring, or sale of all or part of star ph's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any changes to this Privacy Policy that may result.
Star PH may share your personal data with third parties in other circumstances where you have provided your explicit prior consent to such sharing.
No Cross-Border Transfers Without Safeguards: Star PH does not transfer your personal data outside the Philippines without ensuring that appropriate safeguards are in place to protect your data in accordance with the Data Privacy Act of 2012 and NPC regulations.
Star PH uses cookies and similar tracking technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit the star ph website. Cookies help us recognize your device, maintain your session, and understand how you use the platform.
You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the star ph platform. Instructions for managing cookies in common browsers are available through your browser's help documentation.
Note: Star PH does not use third-party advertising cookies or tracking pixels for the purpose of serving targeted advertisements on external websites. Our cookie use is limited to operating and improving the star ph platform.
Star PH retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account & Registration Data | Duration of account + 5 years after closure | Legal and regulatory compliance |
| KYC / Identity Documents | Duration of account + 5 years after closure | AML compliance, AMLC requirements |
| Financial Transaction Records | Minimum 5 years from transaction date | AML law, tax obligations |
| Gaming Activity Logs | Duration of account + 2 years after closure | Dispute resolution, responsible gaming |
| Support Communications | 3 years from last interaction | Dispute resolution, quality assurance |
| Technical / Device Logs | Up to 12 months | Security monitoring, fraud detection |
After the applicable retention period has expired, star ph will securely delete or anonymize your personal data in accordance with our internal data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to you personally.
Star PH takes the security of your personal data seriously. We implement a range of technical and organizational security measures designed to protect your data against unauthorized access, disclosure, alteration, loss, or destruction.
Your Role in Security: While star ph implements robust security measures, you also play an important role in keeping your account secure. Use a strong, unique password for your star ph account, enable 2FA, and never share your login credentials with anyone. Star PH will never ask for your password via email or live chat.
Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by star ph:
To exercise any of the above rights, please contact the star ph Data Protection Officer using the contact details in Section 15. We will respond to all verified data subject requests within thirty (30) days of receipt, in accordance with NPC guidelines.
Identity Verification for Requests: To protect your privacy, star ph will verify your identity before processing any data subject request. You may be asked to provide a copy of a valid government-issued ID to confirm that the request is being made by the account holder.
The star ph platform is strictly intended for adults aged 21 years and above, in accordance with Philippine gaming regulations. Star PH does not knowingly collect personal data from individuals under the age of 21.
During the registration process, star ph collects your date of birth and verifies that you meet the 21+ age requirement. Where there is reason to believe that a player may be under 21 years of age, star ph will suspend the account pending age verification and will not process any transactions until verification is complete.
If you are a parent or guardian and you believe that a minor has registered an account on star ph or has provided personal data to the platform without your consent, please contact our support team immediately at [email protected]. We will take prompt action to investigate and, where confirmed, to delete the minor's data and close the account.
The star ph platform may contain references to third-party payment providers (such as GCash, PayMaya, BDO, BPI, and Metrobank) and game software providers. When you interact with these third-party services — for example, when initiating a GCash deposit — you will be subject to the privacy policies of those third parties, not this Policy.
Star PH is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party providers you interact with in connection with your use of the star ph platform.
Star PH reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. When material changes are made to this Policy, we will notify registered players via email or through a prominent notice on the star ph platform.
The updated Privacy Policy will take effect from the date of publication on the star ph platform, unless a later effective date is specified. The "Last Updated" date at the top of this Policy will be revised accordingly. Your continued use of the star ph platform after the effective date of any amendment constitutes your acknowledgment of the revised Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how star ph protects your personal data. If you have any questions about changes to this Policy, please contact our Data Protection Officer.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by star ph, please contact us through any of the following channels:
Our support team includes Filipino-speaking agents available during peak hours. We aim to acknowledge all privacy-related inquiries within 48 hours and to provide a substantive response within 30 days, in accordance with NPC guidelines.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
Effective Date: This Privacy Policy is effective as of January 2026 and supersedes all previous versions. Star PH — star-ph.app.
Your personal data is handled with the same care and precision that star ph applies to every aspect of the platform — secure, transparent, and fully compliant with Philippine data protection law.
Every data transmission between your device and the star ph platform is protected by 256-bit SSL encryption — the same standard used by major Philippine banks. Your personal and financial data cannot be intercepted in transit.
Access to your personal data within star ph is restricted on a strict need-to-know basis. Only authorized personnel with a legitimate operational reason may access player data, and all access is logged and audited.
Star PH processes all player data in full compliance with Republic Act No . 10173 — the Data Privacy Act of 2012 of the Philippines — and the regulations of the National Privacy Commission (NPC).
Star PH never sells, rents, or trades your personal data to third-party marketers or advertisers. Your information is used solely to operate the star ph platform and fulfill our legal obligations.
Access, correct, or request deletion of your personal data at any time. Star PH responds to all verified data subject requests within 30 days, in line with NPC guidelines.
In the unlikely event of a data breach, star ph will notify the NPC and affected players promptly, in full compliance with NPC Circular No. 16-03 and the Data Privacy Act of 2012.
Now that you know how star ph protects your privacy, join thousands of Filipino players enjoying slots, live casino, bingo, Plinko, Royal Fishing, and more — all on a secure, PAGCOR-context platform. Must be 21 years or older to play.
By playing on star ph, you confirm you are 21+ and agree to our Terms & Conditions and this Privacy Policy. Play Responsibly.